Grok Flow support

Let’s get your queue moving.

For product, account, billing or privacy questions, email reachforsupport@proton.me.

What to include

Tell us your extension version, selected mode, job status and the exact error message. Remove personal details and private prompts from screenshots. Never send passwords, session tokens, sign-in links or payment-card details.

A job needs attention

Check Grok for the result before retrying. A submitted job may have completed even if the extension could not capture it. Avoid resubmitting a finished generation.

Finding downloads

Check Chrome’s Downloads page. Results from one batch share a folder; filenames identify the prompt and output. Browser download preferences still apply.

Account and privacy requests

You can manage local jobs in the extension and request account deletion from Settings & account. If you have a subscription, cancel its renewal before account closure. Contact support if you need help.